General Info
Product info
Minimum Quantity
You may order minimum quantity, please call for prices.
Imprint Method
Ceramic: PMS color match not available. Note: Because of high firing temperature of ceramic enamels, exact color match cannot be guaranteed.
Pad-Printing: PMS color match – FREE.
Exact color match cannot be guaranteed on re-runs or proofs.
Silk-Screen: PMS color match – FREE. Exact color match cannot be guaranteed on re-runs or proofs. Double hit is recommended for better ink coverage when printing light ink colors on dark-colored canvas.
Embroidery: PMS color match cannot be guaranteed. Our price includes up to 7,000 stitches (1 color, front panel only). Additional charges are charged by additional stitches.
Transfer Printing: PMS color match – FREE. Please Note: Exact color match cannot be guaranteed on re-runs or proofs.
Debossing: Art must be submitted in one color, with text at least 1∕8″ H. PMS color match cannot be guaranteed.
Digibrite Printing: PMS color match not available. PMS color match cannot be guaranteed.
Imprint Area
Ceramic: PMS color match not available. Note: Because of high firing temperature of ceramic enamels, exact color match cannot be guaranteed.
Pad-Printing: PMS color match – FREE.
Exact color match cannot be guaranteed on re-runs or proofs.
Silk-Screen: PMS color match – FREE. Exact color match cannot be guaranteed on re-runs or proofs. Double hit is recommended for better ink coverage when printing light ink colors on dark-colored canvas.
Embroidery: PMS color match cannot be guaranteed. Our price includes up to 7,000 stitches (1 color, front panel only). Additional charges are charged by additional stitches.
Transfer Printing: PMS color match – FREE. Please Note: Exact color match cannot be guaranteed on re-runs or proofs.
Debossing: Art must be submitted in one color, with text at least 1∕8″ H. PMS color match cannot be guaranteed.
Digibrite Printing: PMS color match not available. PMS color match cannot be guaranteed.
Virtual Proof
A virtual proof is an electronic document (usually in pdf format) that we can supply to illustrate how your logo/details would look when branded on a given product. It is not guaranteed that the virtual proof is 100% same as the real product. The pre-production proof is the final proof for the project.
We will not send out a virtual proof& Pre-production proof for rush orders even if you request one. All orders for which an insufficient amount of time has been given from order date to delivery date are considered “rush orders.”
Country Of Origin
Country of origin marking may be molded or imprinted onto the products. This is a federal requirement. Please request a sample to make sure placement is acceptable to your customer before ordering.
Damage/Defective Products
Damage to your product during shipping or transit is something that can happen regardless of precautions taken.
Our defect rate is up to 5%. If you have more than 5% of defective products, the damaged/ defective items will be credited.
Disclaimer Policy
Due to variances of materials and other circumstances beyond our control, Everprint Inc cannot guarantee continuity of shade, color, size, texture or construction of finished goods from lot to lot. Due to manufacture tolerances, all dimensions have acceptable variations that are dependent on the product. The virtual proof is not an actual sample, but a computer generated image that portrays the finished product as accurately as possible. Pre-production samples are essentially an example of what will be produced during the manufacturing process. The pre-production samples are garments that are produced in the facility that is planning to manufacture the bulk order. The pre-production sample picture will be the final approval evidence for customers. As a general market rule, the rated capacity of power banks are 25% – 35% lower than the advertised mAh. Some models are up to 50% off the stated mAh. Everprint is not responsible for the difference between the real capacity and stated capacity.
Topline Inc. is not liable for delays due to acts of God, material shortages, shipping or customs interventions.
Rush Orders
Orders requiring less than normal production time must be confirmed by Everprint’s sales team, and AIR SHIPMENT must be authorized.
Orders requires less than normal production time MUST HAVE FACTORY AUTHORIZATION before being accepted, and a rush charge will apply depends on the products.
Product Colors
Specific assorted color requirements might have assorted colors fee when placing the order.
Please confirm before placing the order.
For some products, customers are not able to determine the item colors in the order.
Certification
Topline offers California Prop 65 , CPSIA, EN71, CE, UL List, FCC as your request.
Please call for details and pricing. ( Products version will be different)
Shipping
All packaging and carton quantities are approximate. They are subject to change without notice. Packaging will vary according to quantities ordered. Please visit our website for shipping quotes and current packaging information. Web shipping quotes apply only to decorated goods. Please contact your rep for quotes on blank goods. Due to the volume of orders shipped daily, adjustments to ship methods MUST be received 2 days before scheduled ship date or changes cannot be guaranteed. Shipping methods on orders SHIPPING EARLY will not be adjusted to meet in hands date.
Power Banks
Due to modifications to the IATA Dangerous Goods Regulations and the corresponding change to the UN Classification for power banks Hit can only offer air shipment via UN 3480 Packing instruction 965 Section 1B(Cargo Aircraft Only). These shipments are subject to higher freight rates and an additional $49.00(X) per carton processing fee.
PRODUCTS REGULATED AS OVER-THE-COUNTER (OTC) DRUGS OR COSMETICS
Those products that fall into this category are not eligible for shipment to any foreign country due to the wide range of regulations around the world. Many nations have their own requirements for facility registration, product listing and labeling of this category. Examples of OTC Drug products: Hand Sanitizer (see separate note regarding shipping classification), Sunscreen, and Lip Balm with SPF. Examples of Cosmetics: Lip Moisturizer, Lip Gloss, Shampoo, etc.
Sanitizers
Alcohol based hand sanitizers are considered hazardous materials due to their flammability, and as such are subject to the regulations of the US Department of Transportation (domestic ground and air shipments) and International Air Transportation Association (IATA – international air shipments), with the US DoT regulations located in Title 49 of the Code of Federal Regulations. Air shipments of these items will be subject to a processing fee of $49.00(X) per carton, as each carton must be declared, labeled, and shipped separately. Ground shipments do not require special declarations and can ship multiple packages in one shipment, and thus will not be subject to any additional processing fees; however, shipments to Alaska and Hawaii can only be shipped via air, as ground shipments still have to board a plane to reach their final destination. Due to variations in hazardous material regulations around the globe, Hit® does not ship alcohol based sanitizers internationally; Hit® will ship to a domestic location, at which point it becomes the responsibility of our distributors and their clients to determine if the destination country will accept these shipments and to make the international shipment.
Payment
Payment Method
Offline Payments- Check
Credit / Debit Cards (3% merchant service fee will apply to the order)
Wire transfer/ ACH Transfer
Privacy & Safety
Personal Information
During your use of the Website, you may be asked to voluntarily provide personal information, such as your personal name, email address, postal address, telephone number, birth date, occupation, present employer and other information) in order to participate in sweepstakes or contests, submit suggestions or comments, request information regarding becoming a partner or other online interactive activities. You can choose not to provide certain requested personal information, but then you may not be able to use certain services provided by Topline Inc. or access or use certain features of the Website.
Use of Personal Information
Topline Inc.uses your personal information for the following purposes and as otherwise permitted by applicable law: (a) to help us understand better visitors’ use of the Website; (b) to fulfill prizes; (c) to respond to specific requests from you; (d) to contact and correspond with you regarding your inquiries to Topline Inc., Inc.; (e) to contact and correspond to you regarding promotions offered by Topline Inc., its suppliers and contractors; and (f) to evaluate your suitability as a prospective partner/integrator and (g) to protect the security of the Website when necessary. Topline Inc. may also develop a confidential profile for you, which will be used to provide services to you and facilitate your use of the Website, and may keep a record of all communications with you.
Emails and Newsletters from Topline Inc.
From time to time, Topline Inc. may send to you email or other communications containing information about Topline Inc., product information, the Website and other matters Topline Inc. believes will interest you. At any time you may ask Topline Inc. to stop sending you email, newsletters and other information by sending your request to Topline Inc.’s Privacy Officer at one of the addresses noted below. Also, each email Topline Inc. sends to you will tell you how to decline further unsolicited communications.
Disclosure of Personal Information
Topline Inc. may disclose your personal information in the following circumstances and as otherwise permitted by applicable law:
(a) Disclosure to Authorizing Persons – If you use the Website on behalf of another person or organization (such as your employer), Topline Inc. may provide your personal information to that authorizing person or organization. If you do not wish your personal information to be disclosed to the person or organization on whose behalf you use the Website, you may not use the Website.
(b) Disclosure to Affiliates, Agents and Suppliers – Topline Inc. may provide your personal information to its affiliates, agents, suppliers and service providers in order to provide services to you. Topline Inc. requires its affiliates, agents, suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Policy. If at any time you do not wish your personal information to be disclosed to certain or any other persons, please send your request to Topline Inc.’s Privacy Officer at one of the addresses noted below; however, this may affect your ability to use the Website or receive services from Topline Inc.
(c) Disclosure in Business Transfers – Topline Inc. may be involved in the sale or transfer of some or all of its businesses. As part of that sale or transfer, Topline Inc. may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Policy. If at any time you do not wish Topline Inc. to disclose your personal information as part of the sale or transfer of some or all of its business, please send your request to Topline Inc.’s Privacy Officer at one of the addresses noted below.
(d) Law Enforcement and Legal Disclosure – Topline Inc. may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Topline Inc. has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. Topline Inc. has no control over, or liability for, those persons’ use and disclosure of your personal information, and that use and disclosure is not subject to this Policy.
Ensuring Accuracy of Information
Topline Inc. will make reasonable efforts to ensure that your personal information is accurate and complete. Subject to certain exceptions and limitations prescribed by applicable law, you may request corrections to your personal information in order to ensure its accuracy and completeness. Requests for corrections to your personal information should be sent to Topline Inc.’s Privacy Officer at one of the addresses noted below. If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required. You can help Topline Inc. maintain the accuracy of your information by notifying Everprint Inc. of any changes to your personal information
Depersonalized Information
Topline Inc. may use personal information to create non-personal information regarding the use of the Website and related services. Topline Inc. may then disclose that non-personal information to other persons and permanently retain that non-personal information for future use.
Business Contact Information
To the extent permitted by law, the provisions of this Policy concerning “personal information” do not apply to information (such as your personal name, position or title, business address, business telephone number, business fax number and business email address) which enable you to be contacted at a place of business.
Location of Information
Topline Inc. will store and process your personal information in Canada and the United States of America.
Securing Your Information
Topline Inc. employs reasonable security safeguards appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. Only those persons who need to have access to your personal information in order to carry out their duties with respect to the uses set out above will have access to your personal information. Nevertheless, security risks cannot be eliminated and Topline Inc. cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Policy.
Product Safety Policy Statement
Products on Topline’s website tare noted to contain one or more small magnets should be kept away from all children. Do not put in nose or mouth. Swallowed magnets can stick together across intestines causing serious injury or death. Look for immediate medical attention if magnets are swallowed.